Snopro Ski Hire NZ - 'Live Chat'

         

Taking customer service to the next level is what we set out to achieve with Snopro Ski Hire. Recently via online shopping myself I have had to use 'Online Live Chat' for help.  This 'real-time' service has been so well received by myself, we decided that Snopro should roll it out for Ski Season 2017. The first ski rental company in New Zealand to do so...More...

Skis, Snowboards and Service Delivered in New Zealand

ski hire delivered queenstown

(Written 2011. Snopro's 1st year) If you have ever travelled to the US, you may have noticed the lack of CD stores, DVD rental shops and now even bookstores are diminishing.   It’s happening here too!  Customers value convenience now more than ever, the majority downloads music, stream movies, and traditional books are moving quickly to “E-Books” such as the Nook and Kindle.....

More...

Service should be the 'Meat and Potatoes' of Ski Rental.

I’m an Aussie, and one thing we love is a steak dinner. Now I’m not talking your $10 a kg BBQ Steak, but something a little more ‘high end’ maybe a Fillet or gut popping Rib Eye, the kind of cut that makes you nervous to throw on the grill. ‘Damn was it 4 minutes the first side and 3 minutes the second, or vice-versa? Do I push down on it with my tongs? Can I stab it to see if it’s done?’ Ultimately I often resort to the safest bet, trust it to a chef and head out to a restaurant or pub.....

More...