The Snopro Story
Guided by our core values Snopro is managed to create an empowered team with continual evolution to realize the mission statement:
To maximize your holiday time by providing the world’s most convenient ski hire solution. Starting from booking until pick up, all the while providing an ‘Awesome’ level of personalized care.
Snopro came about due to the belief that a full service, customer centered ski hire solution was needed in New Zealand. Ski hire delivery was becoming more and more the norm in North American ski resorts as the idea and convenience caught on. Until Snopro commenced in 2011 this option was previously missing in the Southern Hemisphere. The concept quickly proven, and demand outside Queenstown saw the expansion to Wanaka shortly after.
With a passion for the mountains, loving to ski and ride and calling Queenstown home, husband and wife team, Kylie and Justin Worth spent more than a decade gathering valuable experience in North America and New Zealand ski towns. Our staff and management team are coached and trained technically, and in customer care, their performance is never assumed but measured daily by every customer we serve, ensuring only the highest levels of service.
To enable you to purchase with confidence, the Snopro website ensures the highest levels of security. Your personal data is protected as every page uses the ‘https’ protocol. For payments we use of the fully PCI compliant EWay credit card payment gateway solution. This removes the need for any Snopro staff to take or store any credit card details.
It’s an attitude that leads to well being, earns respect and strengthens morale.
To deliver the best service time and time again, it defines our business.
To work hard, but take the time for family, friends and self.
The choices we make, we are responsible for.
Showing initiative and allowing initiative empowers us and places value in us all.
To treat ourselves, others and the planet with care not to judge or show prejudice.
Embrace the small things that give you pleasure, take time for happiness.
"spending an hour kitting out children and adults in a noisy chaotic ski hire facility is the pits. Having tried Snopro once for a family of 8, I am a convert. This delivery model of ski hire leaves the others in the dust. All the gear fitted perfectly, and nothing seemed too much trouble for the guys from Snopro.”
"...easy and convenient. All the right gear, good fit and professional adjustment to meet our needs. Definitely recommend this in house service."
"We had not used a home delivery ski-hire service such as this before, but could not be happier: super service, incredibly convenient and quality gear. They accommodated changes in hire dates and equipment swap-outs with no complaints. Highly recommended!"
*for initial bookings of 5 or more days of consecutive rentals. Book now to secure your fitting!